As a Representative of the Ministry of Social Affairs in the Regions, the Center Maximizes Services to PPKS
JAKARTA (April 29, 2023) – Integrated Centers and Centers as Technical Implementation Units (UPT) in the regions, maximize services for the Social Welfare Service REecipients (PPKS) through rehabilitation, empowerment, and social protection and security. These three things are an integral part of the function of the Ministry of Social Affairs.
"To maximize services for PPKS, every State Civil Apparatus (ASN) within the Ministry of Social Affairs is to keep abreast of the times and not stop learning new things," said the Director General of Social Rehabilitation, Pepen Nazaruddin during a working visit to Meohai Kendari Center and Release of the Retired Head of Meohai Kendari Center Budi Sucahyono and Submission of Decree of Functional Positions in Meohai Kendari Center Hall, Saturday (29/4).
Following the Minister of Social Affairs Tri Rismaharini's direction, the three spearheads of the Ministry of Social Affairs services are in 31 centers spread throughout Indonesia, where the centers directly contact the community.
"The centers with a new paradigm, no longer provide one service but become multi-services, making center officers required to be able to carry out the Ministry of Social Affairs functions optimally, including when natural disasters occur," hoped the Director General of Social Rehabilitation.
When a natural disaster occurs, the position of the center as a representative of the Ministry of Social Affairs is not to hesitate to act but to show partners such as regents and mayors that they can provide solutions to social problems.
“You are required to be able to serve by being trained first. Must be dashing, wear batik, and be neat in front of regents and mayors when solving problems. Make sure you don't want to deal with it with a messy face, don't convince, and don't ask back what can we help you with?” Pepen ordered.
Every center officer must keep up with the times and not stop learning, remembering that the Ministry of Social Affairs' functions are increasingly complex and dynamic to maximize services.
"Don't ever say you don't know the acronym of PENA or don't understand ATENSI, so you have to keep learning and keep up with developments," Pepen asked.
However, what is no less important is that every response to a case needs to go through an assessment stage as an initial description of the services to be provided.
"Any case response that does not pass the assessment stage will cause problems in the future," concluded Pepen.