Ministry of Social Affairs Receives 7 Public Service Innovation Awards from KemenpanRB

JAKARTA (October 8, 2024) - The Ministry of Social Affairs of the Republic of Indonesia won an award for public service innovation in the Prima Service Gebyar event in 2024 organized by the Ministry of Administrative Reform and Bureaucratic Reform (PANRB). This award was received directly by the Secretary General of the Ministry of Social Affairs, Robben Rico on Wednesday (8/10) at the Sheraton Grand Jakarta Gandaria City Hotel, South Jakarta. The Ministry of Social Affairs was named as one of the agencies that succeeded in implementing public service innovations that are inclusive and friendly to vulnerable groups.

The event with the theme “Realizing a Transformative, Innovative, and Inclusive Public Service Ecosystem” was held as an effort to measure the success of Impactful Bureaucratic Reform in Indonesia. At this event, the Ministry of Social Affairs won 7 awards consisting of 1 award for Vulnerable Group Friendly Public Service Development, 1 Award from the Top 5 Innovation Sustainability Group, and 5 Awards from the Top 5 Innovation Replication Group.

The 7 awards were given to the Ministry of Social Affairs Technical Implementation Unit (UPT), namely the Kartini Tamanggung Bina Grahita Social Rehabilitation Center (Kartini Temanggung Integrated Center), Sentra Handayani Jakarta, Sentra Paramita Mataram, Sentra Phalamartha Sukabumi, Sentra Dharma Guna Bengkulu, and Sentra Pangurangi Takalar. “Congratulations to the 7 centers that have done extraordinary work”, said the Secretary General of the Ministry of Social Affairs, Robben Rico.

Robben emphasized that the centers that have managed to get the award to be a motivation for other centers for the following year. “Thank you to all of you who have worked so extraordinarily”, he added. Robben also advised the 7 awardee centers not to be complacent and to continue to improve service quality.

The innovations made by the Ministry of Social Affairs in practice have a positive impact on society, especially vulnerable groups. Beneficiaries with mental disabilities, victims of drug abuse, victims of radicalism, and the elderly are involved and it can be proven that they can be empowered and have a role in building independence and being able to contribute to social life.

This award is also a motivation for the Ministry of Social Affairs to continue to improve the quality of services in line with the government's vision to create public services that are modern, efficient, and responsive to community needs.