Three Companions of the Family Hope Program (PKH) in Tarakan City, North Kalimantan discuss the challenges that exist when facing Beneficiary Families (KPM).

The diversity of ethnic groups in Tarakan turns out to cause problems for PKH HR, such as using different languages, being overwhelmed by KPM's various behaviors, to the difficulty of educating KPM PKH related programs which are often considered as lifelong assistance.

Watch more in the following video.