Optimizing Case Response Services, MoSA Holds FGD
BEKASI (June 22, 2022) - The Ministry of
Social Affairs continues to optimize and improve social rehabilitation services
through handling case responses. In support of this effort, the Directorate
General of Social Rehabilitation held a Forum Group Discussion (FGD) to improve
the format for handling case responses.
The Director General of
Social Rehabilitation, Pepen Nazaruddin said that the Directorate General of Social
Rehabilitation through the Centers is the face of MoSA in front of the public.
"The Centers as the
face of MoSA have to further improve services comprehensively, meaning that we
can restore disrupted social functions through social rehabilitation
services," said Pepen.
In addition, he also
said that to improve services, the standard for implementing case
response activities would be discussed. "On this occasion, we discussed
the standard for implementing case responses, the digitization of which is also
being developed," he added.
Standards for
implementing case responses need to be discussed as a guide in carrying out
activities. Like the basic thing in the Social Rehabilitation Assistance
(ATENSI) program, namely the provision of assistance components provided
through a comprehensive assessment. Therefore, we need to be creative in
conducting an assessment of the Social Welfare Service Recipient (PPKS).